A Christmas thank you message

December 21st, 2015

A Christmas thank you message

Today is the last working day of the year for us and we’d once again we’d like to take a moment to thank you for your continuing support and custom. It’s hard to believe that it’s almost Christmas again; it feels to us like the last twelve months have flashed by in barely the blink of an eye. Looking back at the Christmas message we penned last year, it’s clear that 2015 has been a mixed bag in terms of us achieving our stated aims. On the one hand we (just about) managed to keep up with new product releases throughout the year, and we also successfully launched our own range of PB-branded microfibre towels (raising £2500 for Barnardo’s in the process; thanks again to everyone who purchased our charity towel bundle!). However, on the other hand we failed to find the necessary time to add several tried and tested new brands to the store, and also to publish the revised set of car care advice guides we promised. It’s clear, therefore, that time pressure remains an issue for us, but our recent recruitment of a new customer service assistant (welcome to the team Susan!) should help to ease this problem as we move forwards in 2016, and thus enable us to catch up on those projects we have fallen behind on. Other positives to look forward to early in the New Year include our 10th birthday celebrations, potentially game changing new BigFoot polishers from RUPES and the long overdue addition of the Bilt Hamber range to our store. We have plenty of other plans in place for the rest of 2016 too, but it’s probably best if we keep them under wraps for the time being – we need to get back into the habit of under-promising and over-achieving in our Christmas messages! Here’s to the next twelve months, and thank you again for your ongoing enthusiasm and support – as always, it means a lot to us.

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3 Responses to “A Christmas thank you message”

  1. Karl M says:

    And a very Merry Christmas to all too, and have a great time.

  2. Phil keys says:

    Thanks guys for the great service you have provided in 2015. Happy Christmas and have a fantastic new year!

  3. Calum McFarlane says:

    Great to hear Bilt Hamber will be coming to PB in 2016!

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