We are looking for a confident people-person to join our team as a customer service assistant at our premises in Kintore. Your daily duties will involve responding to customer enquiries promptly, offering accurate car care advice when required, ensuring that every customer interaction exceeds expectations, managing the processing of orders efficiently and updating system stock levels accurately, all in a modern warehouse environment. As the primary point of contact for our customers, this is a critical role that demands a consistently friendly and positive approach underpinned by sound decision-making and the ability to multi-task under pressure.
Excellent verbal and written communication skills are essential to the role, as you will be required to absorb a substantial amount of technical car care information and relay it appropriately to customers from all walks of life. No previous knowledge of car care is required as comprehensive training (both theoretical and practical) will be given. The position is for 40 hours per week (Monday to Friday, 09:00 to 17:30), although additional evening and weekend work may occasionally be required. The starting salary will be £20,000 per annum, and other benefits will include 30 days annual leave, a staff discount and participation in a discretionary annual bonus scheme.
To apply for the position please send a covering letter and your CV to firstname.lastname@example.org or Polished Bliss Ltd, Craigearn Business Park, Morrison Way, Kintore, AB51 0TH. Applications must be received by the close of business on Friday 4th September.