Today is the last working day of the year for us and once again we’d like to take a moment to thank you for your support and custom over what has been another stellar year of trading. In many ways 2014 has been a frustrating year, as there hasn’t been a great deal to show you in return for a lot of the effort that we have put in. Much of our time over the last twelve months has been spent improving behind the scenes aspects of our operation, i.e. automating our parcel labelling procedure, recruiting and training a new member of staff, and implementing a real-time stock control system, but none of this was worthy of a news blast! Furthermore, due to continued growth we’ve also found ourselves spending more and more time keeping on top of the day to day essentials, e.g. packing and shipping orders, answering e-mails and the phone, etc. We know that it’s critical for us to maintain high standards in these areas, but doing so is stretching us further and further, and leaving less time in the pot for more creative ventures such product demo videos, new product additions, etc. However, recognising a problem is always the first step towards ultimately solving it, and we already have some ideas about how best to manage this issue moving forward. Speaking of the future, we also have some exciting plans already in place for 2015, including a number of new product and brand additions that will add value to our store and fill-in some of the gaps in our current line-up. Furthermore, we will also be completely overhauling our car care advice guides for the first time in five years, so there will be a lot of reading to look forward to as well! Here’s to the next twelve months, and thank you once again for your ongoing enthusiasm and support – it means a lot to us.