Delivery Information

We will endeavour to dispatch all In Stock and Low Stock items within one working day of your order being placed; if we are unable to dispatch any Low Stock items then we will contact you within within one working day. Any Back Order and Pre-Order items will be fulfilled on a first-come first-served basis as soon as fresh stock arrives. Please note that In Stock and Low Stock items ordered at the same time as Back Order and Pre-Order items will be held in our warehouse and only dispatched when all of the Back Order and Pre-Order items are available to ship.

All goods destined for UK addresses will be sent using either Royal Mail or UK Mail services and all goods destined for international addresses will be sent using either Royal Mail, UK Mail or FedEx services. All services will require a signature at the time of delivery. If you are not in at the time of delivery a card will be left asking you to contact the carriers depot and either re-arrange delivery or collect the goods yourself.

Shipping charges to the delivery address you specify when placing an order will be calculated on the basis of order weight and shipping destination, and will be confirmed to you during the online checkout process before you are asked to enter any personal information. A breakdown of current shipping charges and estimated delivery times for all destinations that we ship to may be found in this pdf look up table...

Current Shipping Rates

When you receive your order you must check the contents against the receipt enclosed with the goods. If any items are missing you must advise us within five working days using the e-mail address given above. If any items are damaged you must advise us within five working days using the e-mail address given above. If you do not receive your order within fifteen working days of receiving our dispatch confirmation e-mail you should contact us for an update using the e-mail address given above. Currently, more than 99% of orders placed with us are being received within two working days.